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Comments I have received about my
Miele repair page
Here are some of the comments I have received about my
Miele vacuum cleaner repair web page. I try my best to
reply to every email I receive and to offer any suggestions I have for repair.
Hi Jim,
Thanks for the reply.
I checked further and it turned out to be the cord. Thanks for the tips.
Best regards,
Mark D.
Hi,
Thanks for the page on the vacuum repair. I have a Solaris 514 and it was easy
to use your page as a guide. Thankfully the 514 is even more modular than
earlier models.
Mine just stopped running. After disassembly I could see nothing obviously
wrong. It still doesn't run but at least I was able to look and see.
Thanks again.
Mark D.
FABULOUS!!!! Thank you very much for going to
the trouble to educate us Miele lovers!! My machine has just packed up (it is 11
years old now!) ; I have got to the point of realising that the black electrical
connector seems to be at fault. So I am searching the web for suppliers.
Many thanks!
Emma P.
Wiltshire
UK
My Miele vacuum has been great for 5 years but
when I tried to turn it on this morning the overheat warning light came on and
the vacuum would not start. It has not faltered or made any suggestion that it
was not happy in any way…
I am trying to work out why the vacuum thinks it is overheating before even
being turned on, any therefore not even letting me turn it on.
Does anyone know why? I plan to take it apart and prod it here and there until
it works but would be very grateful if anyone can provide me with more
direction….. I have left it unplugged for over an hour and tried to turn it on
but the red light persists.
Any suggestions much appreciated.
Derrick W.
Subject : Miele Silver Moon
Recently while the vacuum was in a "resting" position, wheels down and power
head set in the rear slot so it would stand up, my two year old bumped it and
knocked it over. When this happened the plastic housing inside broke causing the
button to stay pushed in and the vacuum would not run. I was able to dig out the
loose pieces of plastic and now it works. I was just wondering if there is a way
to replace that entire housing without it costing me an arm and a leg. Please
see the attached picture for an idea of what I am talking about.
Any advice would be greatly appreciated.
Thanks for the info. My wife has a model 500 and
your information was very useful. I was able to take it a part, which I was not
able to before I found your site. I was able to get the spring to work without
purchasing a reel assembly.
Thanks again
Jimmy L.
Atlanta Ga.
Well done! Needed to change the switch. Without
your site, I could not have safely removed the top cover. And your referral to
the Potomac site was spot-on. Got the part in a couple of days, and the repair
took 5 minutes. Cleaning the inside of the vac took the other 15. For $20 all
in, back in business. Thanks again
Andrew S.
I just found your great site and quickly started
comparing your pictures with our Miele.
Quickly found that our model doesn't open in the same way and does not have
similar hinges that can be pushed back.
So I'm stuck with the Miele vacuum cleaner that used to work so much better than
the central vacuum cleaning system, but now has no power.
Our Miele is a Solution H.E.P.A. TT which we bought in the U.K. On the bottom
its says Type: HS05, Model: S718.
Do you have any idea how to open it?
Thanks
Frank
Hello,
What a surprise to find your web page! I have the same model vacuum and was
wondering if you could answer a question before I go too much farther. On the
side of the vacuum is a wand holder. Ours has broken. Do you know if it is
replaceable? Perhaps during your previous repairs you noticed if this was a
separate part or simply part of the complete unit.
Thanks much,
Jay H.
Your web page and pictures are wonderful !
My Miele S514 has intermittent electrical problem, which turns-on/off when the
cord is extracted. I am going to attempt to repairs myself (using Vacuums24x7 as
needed)
Any additional tips or advice appreciated.
James I.
I also have a white star that needs repair. I
wonder if you could help on what the problem might be before I purchase parts.
When I hit the power switch the unit will not come on at all, however, if I hit
the cord rewind and the power switch together the unit will come on. Sometimes
just for a few seconds. If the cord is touched in any way the power goes off
again. And sometimes when I pull on the cord the power comes back on. Any
thoughts on what this could be? Your site saved me a lot of time taking it
apart. With 7 cats and 2 dogs I really need my Miele back. My Hoover upright
can't get all the hair.
Thanks, Carol D.
Congratulations and thanks so much for valuable
information and pictures.
Yet another example of philanthropism on the web.
I have a similar winder problem and feel confident enough to take it on thanks
to your site.
Regards,
Niall Mac U.
Ireland
Wow - great documentation. Over the years I've
done some minor fixes to my White Star. But today I fear the on/off switch died.
Need to get this fixed proto with holidays coming. Fortunately I live here in DC
and have some great resources.
Will call Potomac to see what their turn around is.
Chuck K.
Hello. I did a Google search for info on why my
Miele stunk every time I turned it on, even after bag changes. I didn't find the
answer, but I found your interesting, informative, and fun site.
Thanks so much.
Jan S.
Parkton, MD
Hi There
I took my vacuum apart as per your very helpful site. The problem is an
intermittent power problem, most likely in the cord retractor mechanism. After
taking it apart, I cannot figure out how to get the spring to attach the cord
reel. Any thoughts or helpful hints?
Brian M.
I, too, have a Miele canister (the red pet version) & my
wife has a tendency to step on the cord release & allow the cord rewinder to
slam the cord back into the vacuum at something just short of the speed of
sound, even though I've told her a zillion times not to do that.
Finally, she did it one time too many & apparently an electrical connection
inside the cord winder assembly was broken or damaged, as the power was
intermittent & dependent upon how much of the cord was not rewound.
I started several times to fix the thing (I mean, jeesh, I paid over $700 for
the machine), but the task was somewhat daunting due to the way the machine is
assembled (job security for Miele repairmen, I suspect). So, the poor little red
Miele just sat in a closet, waiting for the day I really got ambitious or that I
found a Miele repairman who didn't require a second mortgage on the condo to pay
for repairs.
Your site saved me. The self-repair was easy and quick & saved me about a
million dollars.
Bless you!
thank you for the info. "great job"
Thank you so much for your site! You saved me…I knew this
was something I could do, but like you…couldn’t find any DIY sites for the
Miele…I have now used your perfectly laid out instructions and pictures are
great!
Many Thanks!!!
Magdalena
Glad you put this page together. I started to take my Miele apart and only got two screws off and was mystified already. Great details.
Mark B.
Hi There,
Thanks so much for putting your page up. Not only are Miele unwilling to let any
information out, so are the local electrical guys. Anyway, thanks to your page I
managed to ascertain that power was getting as far as the carbon brushes on the
motor and the thing was still not working, so I sent it off to Miele for repair
this morning, as the motor costs twice as much as their all in repair fee which
their operator told me I was still eligible for.
We'll see, but my point is you've put up a really helpful, useful page which is
a model of clarity. Thanks again,
Chris M.
London
Hi! Thanks for your webpage. It enabled me to get this vac
apart much quicker than wading through the process myself. However, I did my
reel replacement for $10 instead of the almost $100 it takes to order the
cord winder with cord. If you are interested, send me a reply and
I will explain what I did. Again, many thanks,
Georgia B.
Thank you..
Just discovered your repair tutorial re: Miele vacuum. For an over-engineered
product from Germany I never expected to have this little baby in the shop as
many times as I have. My old Hoover canister, purchased in 1965 has been handed
down to my daughter who, like me, is a bit of a "vacuum eccentric". It has never
been in the shop!!
My problem sounds like yours in that it involves the cord reeler. Unlike yours
my cord reeler continued to work but when actually used kept shorting our the
motor. I thought I had fooled it by not using the reeler, but alas it has failed
again. Now with your pictures I will beg the husband to attempt some repair
work. Since the Miele is his favorite of our 5 vacuums, I bet he will be anxious
to tackle the task. For me, I love my 55 year old Silver King. Now that's a
work-horse.
Anyway, I just wanted to say thank you for sharing your expertise and pictures.
The job may be more than the hubby can handle, but at least I know I am not the
only one having problems with my "Mercedes Benz" of vacuums.
Karen L.
Hi
I have put up with my cord being permanently stuck out of the vacuum cleaner for
some six months.
Today, I decided that enough was enough!
I searched the net for the replacement cord winder and isolated the exact part
required.
As today is a Sunday, none of the service centers are open so I proceeded to
search for instructions on how to actually install the replacement part when I
had it.
I found your website and followed the instructions. Though varying slightly from
your model, the pictures you supplied were enough to motivate the great journey
to the centre of my S280i.
Low and behold, after about 15 minutes, all is repaired, the cord winds in
perfectly and I am happy to use my Miele once again.
So, thanks for your inspiration and if you ever need photo directions for the
S280i, let me know and I will send them through to you.
Kind Regards
Anthony W.
Melbourne, Australia
Dear Jim,
Many thanks for taking the time to write your DIY guide to vacuum cleaner
repairs. It helped me fix my errant vacuum and saved me spending any cash. Next
time it goes kaput or I need advice on
raccoon wrangling I'll be sure to check out your site.
All the best,
Mark E.
Thank you Jim! Thanks to your feedback, we were able to
simply replace the plug! (We got a sturdier one than what came with the vacuum
cleaner - it should withstand those frequent yanks much better.)
Even though your pictures make it look very easy, I'm glad we didn't need to
take apart the vacuum cleaner - this time! But I will check your website if we
ever do!
Thanks again and take care.
Claire
Hi,
I was really happy to see your webpage about how to fix the cord winder. I can
barely afford the part, but this will help me a lot, especially since I have the
exact same vacuum as the one pictured. I have a question. The problem I have is
that I can get the vacuum to turn on if I fiddle with pulling the cord in or
out. Eventually it will make a connection and go on, but it is intermittent (the
button you push to turn the vacuum on hasn't been able to stay engaged for
awhile so I have had to use tape along the top of the button and then down the
side of the machine to keep it pushed down so the vacuum stays on). Would this
still require I replace the whole cord winder, or is this a connection I can fix
like you did with the electrical tape? Thank you so much for your help!
Megan
Hello,
I came across your tutorial after having a smoking connector this morning. We
tend to inadvertently pull the plug out of the electrical socket more than is
good for it and this time the connector started burning – left a black mark on
the socket plate.
Do you know if there is a way to replace the cord?
We recently started having the intermittent electrical short too – probably
because of this issue.
Thanks,
Claire from Danville, CA
Thanks to your site I managed to take my "English" Miele
to bits without struggling. For now it works at full power as I have had to
bypass the burnt out circuit board.
Thanks again
Tim H.
Toddington
England
Appreciated the Miele disassembly instructions!
Thanks very much!
Sebastian W.
Pret A Manger
Just wanted to give you big thanks for this Miele repair
info. Like your wife, I treasure my Miele. I have repaired the cord end itself
numerous times, but now its time for the whole cord winder. Luckily, I've had
mine for 8 years, and with the exception of the electric plug itself needing to
be replaced, I haven't had any problems. When I went to my local guy to fix the
cord, they wouldn't touch it. I figure I can fix it myself, but like you, could
find very little on the web and precious few dealers who even sell the cord
winder at a reasonable price. THANK YOU for taking the time to share your
experience and provide it to the rest of us!
Sincerely,
Georgia B.
Hi Jim;
My name is Joe from Vermont, and I was having a dickens of a time with the
vacuum until I was fortunate enough to find your helpful site. I was able to
disassemble and diagnose, but it will be a job for the repair shop.....at any
rate, thanks again for the useful info (pics were great) my best to you and
yours. This is what I love about the 'net!
Regards, Joe
I am so grateful for your repair site! Thank you!
Now my Query:
My cord winder won't work. Is it likely to need a part or is it just tangled?
I'm not wanting to disassemble it and lack a vac while I wait for a part!
Rob
Thanks for the information on how to take the Miele apart.
Our problem was when we pulled out the plug the vacuum would shut off. I took it
apart and cleaned the contacts and put it back together and hopefully it will
continue working. It sure made taking apart the vacuum so much easier with your
directions. That was very thoughtful of you to do this other people. Thanks,
Tony
Hi, I saw your Miele DIY page. I need a switch for a s
248i. Haven't found it so far online. Do you have a parts source?
Thanks
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